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Customer Service Agent (Norwegian Speaker)

Customer Service Agent (Norwegian Speaker)

Personalbüro U. HerrmannWarsaw, Poland
Ponad 30 dni temu
Opis pracy

Recruitment Agency

The Role

Start : 9th of June or 7th of July 2025

Streaming Platform

Tasks :

  • Provide customer support for a leading streaming company.
  • Handle inquiries related to contracts, billing, and technical issues.
  • Assist both B2B and B2C clients as first and second-line support.
  • Conduct outbound calls for administrative tasks such as feedback collection or payment reminders.
  • Task inbound call, offer additional values for existing customers
  • Possibility to sell to interested clients after dealing with the main issue

Ideal Profile

Requirements :

  • Fluency in Norwegian or Swedish or Danish (C1 level) and English (B2 level).
  • Strong communication skills and service-oriented mindset.
  • Basic administrative and technical knowledge.
  • Availability to work 5 days a week in rotating shifts (Mon-Fri : 8 : 00-20 : 00, Weekends : 10 : 00-20 : 00

    • What's on Offer?

  • Join a market leader within Media & Entertainment
  • Flexible working options
  • Opportunity within a company with a solid track record of performance
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    Customer Service Agent • Warsaw, Poland