Senior Technical Operations Specialist

Job Description : Job Summary :

We're on the hunt for a talented and proactive individual to join our team, someone who thrives on ensuring our services are always available, secure, and performing at their best. If you enjoy the challenge of building, maintaining, optimizing, and troubleshooting technology services you’ll fit right in. You'll be instrumental in rolling out exciting changes to our services, shaping our best practices, developing robust SOPs, and enhancing our use of Infrastructure as Code (IaC) and Configuration as Code (CaC) to build reliable and scalable systems used every day by your colleagues at NAVBLUE.

This role offers a unique opportunity to own the reliability of our critical services, from planning new infrastructure and migrating existing systems to performing essential upgrades and responding to incidents. We're looking for someone who can not only solve today's problems but also anticipate tomorrow's challenges, continually improving our systems and processes. If you're ready to make a significant impact on our operational excellence and contribute to a culture of continuous improvement, we'd love to hear from you!

Responsibilities :

• Ensuring availability across numerous services, whether they are custom software, commercial software, or free and open source solutions.

Monitoring system and application performance, and logs.

Improve or create our best practices to ensure the smooth operation of services and execution of procedures.

Manage and document the configuration of systems following established processes for change control with input from vendor documentation or vendor support.

Ability to turn vendor’s deployment documentation or IaC resources into repeatable and reliable deployments using Infrastructure as Code and Configuration as Code.

Qualified Experience / Skills / Training :

Education :

Experience :

Licensure / Certifications :

Knowledge, Skills, Demonstrated Capabilities & Competencies :

Technical Systems Proficiency :

Process and service management

We offer :

Selection and Hiring Commitment

We thank all applicants for applying. Only selected applicants will be contacted.

Navblue is committed to creating an environment and a culture where everyone feels like they belong no matter who they are or where they are from. We are committed to providing equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job. We do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national or ethnic origin, religion, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, record of offences, and basis of disability or any protected class. Accommodations will be available on request for candidates throughout the entire recruitment and selection process.

NAVBLUE is operating within the Airbus Helicopters Polska Structure.

At Airbus Helicopters Polska sp. z o.o. Gdańsk Plant, the "Internal procedure for reporting legal violations and taking follow-up actions at Airbus Helicopters Polska sp. z o.o. Gdańsk Plant" is in effect. This procedure was introduced in accordance with the Act of June 14, 2024, on the protection of whistleblowers (Journal of Laws of 2024, item 928). In the event of any detected violations, whistleblowers can submit reports to the following email address : talent@navblue.aero.

About Us :

NAVBLUE, an Airbus Company, is a leading global provider of flight operations solutions, including aeronautical charts, navigation data solutions, flight planning, aircraft performance software (take-off / landing, weight and balance), and crew planning solutions. You’ll be able to shape the future of the digital aviation industry by working on several of the best in the industry flagship products enabling pilots, dispatchers, flight engineers and other aviation personnel on a daily basis to deliver safe, efficient, and reliable flight operations all over the world. You’ll have the opportunity to support millions of flights each year and help NAVBLUE customers maximize efficiency, reduce costs, ensure compliance with complex national and international safety regulations, and effectively deliver their services.

You’ll join a team with a focus on digital and collaborative innovation that is passionate and customer-focused. Over the last few years, Airbus has been supportive of various initiatives such as Going Digital, Performance Based Navigation Services, Air Traffic Management Modernization Programs, FlySmart on iOS and other digital projects related to new aircraft technologies; the launch of NAVBLUE was therefore a natural step to further develop its Flight Operations and Air Traffic Management Portfolio.

NAVBLUE is a fully owned subsidiary of Services by Airbus, fueled by the agility of Airbus ProSky and Navtech (acquired in 2016), and the pioneering spirit of Airbus, NAVBLUE was created in July 2016 with one mission : lead aviation into the digital age.

Airbus and all subsidiaries, including NAVBLUE are proud to have been recognized as a Global Top Employer for 2025 . Based on eight criteria : physical workplace, work atmosphere and social, health financial and family benefits, vacation and time off, employee communication, performance manager, training and skills development and community involvement. It was determined that we offer some of the most progressive and forward-thinking programs within the area. This achievement reflects our commitment to nurturing and empowering our people to reach their full potential. We’re grateful to our people, whose dedication and collaboration make this possible.

NAVBLUE is based in Hersham (UK), Toulouse (France), Waterloo, ON (Canada), Bangkok (Thailand), Malmö (Sweden), Gdańsk (Poland), and Bengaluru (India) with other offices all around the world.

The Future is Yours for the Taking : https : / / youtu.be / vdY6gYuceYY

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company :

Airbus Helicopters Polska Sp. z o.o.

Employment Type : Permanent

Experience Level : Professional

Job Family : Digital

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com .

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.