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IT Financial Management (Apptio) Technical Support Specialist

HSBC Service Delivery (Polska) Sp. z o.o.Kraków, Lesser Poland, Poland

Ponad 30 dni temu

Opis pracy

technologies-expected :

Apptio

about-project :

The role is based within the Chief Technology Office (CTO), TBM & FinOps team, and reports to the head of the TBM Office (TBMO). The team is responsible for maintaining and enhancing the ApptioOne system in support of IT Financial Management for CTO. The system is used to manage internal cost recovery and application insights and is a key component of On Premise FinOps at HSBC.

As a Apptio Technical Support within this team you will be directly responsible for ApptioOne system logic, while analysing and standardising data inputs from a variety of other IT systems to build high quality and actionable data insights which will help HSBC improve financial and carbon efficiency across its IT Infrastructure.

responsibilities :

Hold accountability for aspects of the existing ApptioOne model at HSBC.

Build and maintain trusted relationships with technology specialists and be the main point of contact for their ApptioOne integration and reporting needs.

Analyse and troubleshoot existing ApptioOne configuration for improved accuracy and efficiency.

Collaborate with cross-functional teams, including Technology, Finance, Procurement, and Business units, to drive alignment of initiatives with organizational goals and priorities.

Identify, develop, and execute opportunities to optimize costs, maximize value, and improve overall efficiency for on-premise infrastructure.

requirements-expected :

Analytical Mind. Be able to collect, clean, analyse, and build models and reports using financial, operational, and human resource data to help Technology leaders demonstrate the value of Technology. To succeed in this role, you must understand the context in which the data is generated, evaluate the quality of the data, and identify relationships between datasets.

Stakeholder management skills. You will identify and interact with technical subject matter experts and technology managers on daily basis, building relationships to collect, map, validate and report data.

Effective Communicator with a Proficiency in English. We are a diverse company. Ability to communicate on a business level with everyone is a must. You must be able to collect business requirements, translate those business requirements into technical requirements, implement technical solutions, and translate those solutions into business language before communicating to stakeholders.

Problem Solver. A proven ability to figure things out on their own – Every issue may be unique.

Innovative thinking. We don’t settle for mediocrity, and neither should you. You must be able to challenge conventional approaches and create new ways of working in a dynamically changing world.

offered :

Competitive salary

Annual performance-based bonus

Additional bonuses for recognition awards

Multisport card

Private medical care

Life insurance

One-time reimbursement of home office set-up (up to 800 PLN)

Corporate parties & events

CSR initiatives

Nursery discounts

Financial support with trainings and education

Social fund

Flexible working hours

Free parking

benefits :

sharing the costs of sports activities

private medical care

sharing the costs of professional training & courses

life insurance

remote work opportunities

flexible working time

integration events

corporate sports team

retirement pension plan

corporate library

no dress code

coffee / tea

parking space for employees

leisure zone

extra social benefits

employee referral program

opportunity to obtain permits and licenses

charity initiatives

family picnics

extra leave

In-office gym

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It Support • Kraków, Lesser Poland, Poland

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