Service Operation Engineer

RESPONSIBILITIES

• Perform IT service desk operations for all support issues relating to internal systems infrastructure, hardware, and software, investigating these issues and seeing them through to resolution with interfacing to Global IT.
• Install and configure desktops PCs, laptops, smartphones, and mobile devices with appropriate software applications according to Global IT standards and IT guidelines.
• Implement the Global IT policies and procedures
• Interacting with internal customers and working collaboratively with them
• Liaise with third-party suppliers to ensure services provided are maintained at the highest level
• Procure and prepare equipment and provide IT training with regards to the onboarding of new starters
• Preparation of reports and interface function for the local management
• Phase-in / phase-out of hardware and software and manage the IT inventory
• Document and update processes, policies, and guidelines on a regularly base
• Collaboration with IT Suppliers (ISP, Mobile devices) & Local IT Procurement
• Administration tasks (e.g., IT forecast, spare part handling, Server room management)
• Communication / Collaboration / Cultura awareness (Global company)

QUALIFICATIONS / EXPERIENCE

Education :

Essential Knowledge, Experience, Skills, and Abilities :

Desirable Knowledge, Experience, Skills, and Abilities :

LANGUAGE :

Hexagon is proud to be an Equal Employment Opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law. At Hexagon, we believe that diversity of thought, background, and experience makes us stronger. Our people’s passion, creativity, and dedication drive our success, and we strive to be the place where talented individuals want to grow and do their best work. At Hexagon Geosystems, our energy and engagement are reflected in our commitment to innovation, integrity, and excellence. Here, you will find opportunities to develop professionally, take on new challenges, and be part of a collaborative culture that values both independent thinking and teamwork.

Click here to learn more about  Hexagon’s vision, mission, and core values statements.

Job Family

Information Technology

Employment Type

Professional

City

Łódź, Łódzkie

Service Operation Engineer | Hexagon Geosystems