Polish Speaking Customer Service Agent In Bulgaria

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Polish Speaking Customer Service Agent in Bulgaria, with fully paid relocation This role offers the chance to work in a vibrant environment while providing exceptional support to Polish-speaking customers. Join our team and be part of a company that values talent and offers a supportive workplace.

Responsibilities

• Assist Polish-speaking customers through phone, email, and chat, addressing inquiries related to products and services
• Provide clear and accurate information to help customers navigate their options and resolve issues
• Handle customer complaints with professionalism and a focus on reaching effective solutions
• Maintain detailed records of customer interactions in the CRM system for consistency and quality assurance
• Collaborate with team members to continuously improve service delivery and customer satisfaction
• Stay informed about product updates and company policies to enhance customer support

Requirements

Benefits