Manager, SME Products Management Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networksbine to deliver a unique set of products and services that help people, businesses andernments realize their greatest potential.
Title and Summary
Manager, SME Products Management
Overview
At Mastercard, we aremitted to helping small and medium-sized enterprises (SMEs) thrive in today's digital economy. As a Product Manager within the European SME team, you will play a key role in shaping and supporting the SME product strategy and execution roadmap across the region. This role is ideal for someone whobines strategic thinking with operational discipline and is excited about making a real impact on how SMEs manage payments and access digital financial solutions.
Your Role
- Support the European SME Product Line Strategy (PLS), ensuring alignment with Mastercard's broadermercial and digital objectives.
- Assist in the execution of core product initiatives, including enhancements to existing offerings and development of new value-added services and partnerships for SMEs.
- Contribute to the development and refinement of product value propositions across different distribution channels and types of customers, based on research, insights, and market needs.
- Analyze product performance data and customer feedback to inform prioritization, identify opportunities, and rmend improvements.
- Work cross-functionally with internal teams (marketing, legal, analytics,mercialization and global product teams) to support go-to-market efforts and product launches.
- Provide product expertise and respond to customer requests related to SME core products and the Product Line Strategy (PLS), supporting external partners such as Issuers, Acquirers, Fintechs, and others with timely and accurate input.
- Monitor thepetitive landscape and SME trends across Europe to ensure our product strategy remains relevant and differentiated.
- Support internalmunications and stakeholder updates on SME initiatives and oues.
All About You
Strong understanding of the SME segment and its needs in payments, cash flow, and digital services.Experience in product management,mercial strategy, or partnership development, ideally in fintech, B2B platforms, or digital payments.Proven ability to translate customer and market insights intopelling product strategies and propositions.Skilled in structuring and delivering cross-functional initiatives with attention to execution detail.Collaborative and confident in working across regional and global teams.Excellentmunication skills for both strategic and operational discussions.Organized and self-motivated, with the ability to manage several projects simultaneously.Fluent in English, other European languages are a plus.Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networkses with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :
Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andJob ID R-248258