Customer Service Specialist (German-speaking).

Opis stanowiska

podany przez pracodawcę :

Customer Service Specialist (German-speaking)

Warszawa

NR REF. : 1184200

For one of our Clients, a fintech company, we are currently seeking a passionate and bilingual Customer Service Specialist to support our German-speaking customers.

Key Responsibilities :

• Provide exceptional customer service to clients via phone, email, and live chat.
• Understand customer needs and offer solutions and support.
• Process orders, forms, applications, and requests.
• Keep records of customer interactions, transactions, comments, and complaints.
• Communicate and coordinate with colleagues as necessary.
• Ensure customer satisfaction and provide professional customer support.

Requirements :

We Offer :

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.