Online Advertising Specialist - fluent Hungarian @ Teleperformance Poland

Online Advertising Specialist - fluent Hungarian

Overall Job Purpose :  🎯​

As an Online Advertising Specialist, you will play a crucial role in delivering high-quality customer service through various channels, including phone, chat, and email for our high-profile Client, who specializes in internet-based searching and video-sharing platforms.

Your primary responsibilities will include resolving customer inquiries, troubleshooting issues, and ensuring customer satisfaction. To excel in this role, you will need to demonstrate proactive problem-solving skills and continuously strive to meet and exceed performance targets.

This role operates in a dynamic and fast-paced customer service environment, involving online interactions with customers. You will work closely with a team and receive ongoing training and support to excel in your responsibilities.

Duties and Responsibilities :  📌​

• Provide high-quality online customer service via phone, chat, and email.
• Deliver efficient troubleshooting and query resolution.
• Identify, qualify, and overcome customer objections.
• Meet deadlines in a fast-paced environment.
• Manage and exceed multiple performance-related targets.
• Participate in ongoing product training and process upskilling.
• Research and develop knowledge of Google Ads and related products.
• Use initiative to identify trends and / or process improvements.
• Being adherent and flexible to internal processes and procedures.
• Being open-minded and willing to accept feedback, whether positive or constructive.
• Demonstrate exceptional proactiveness, seamlessly collaborate with team members, and take full ownership of tasks to drive efficient and successful outcomes.
• Collaborate with the direct manager to resolve customer escalations within the agreed timeline.

Competencies that will definitely help you in the role :

We Offer : 🤝​​

Join us and apply today! 📨​

Requirements :  💎​

Desirable :

Online Advertising Specialist - fluent Hungarian

Overall Job Purpose :  🎯​

As an Online Advertising Specialist, you will play a crucial role in delivering high-quality customer service through various channels, including phone, chat, and email for our high-profile Client, who specializes in internet-based searching and video-sharing platforms.

Your primary responsibilities will include resolving customer inquiries, troubleshooting issues, and ensuring customer satisfaction. To excel in this role, you will need to demonstrate proactive problem-solving skills and continuously strive to meet and exceed performance targets.

This role operates in a dynamic and fast-paced customer service environment, involving online interactions with customers. You will work closely with a team and receive ongoing training and support to excel in your responsibilities.

Duties and Responsibilities :  📌​

Competencies that will definitely help you in the role :

We Offer : 🤝​​

Join us and apply today! 📨​

,[] Requirements : Excel, Google Ads, Degree Additionally : Sport Subscription, Private healthcare, Remote work, Support for relocation, Employee referral bonus, MyBenefit, Life insurance, Financial bonuses.