Customer Service Representative with Italian

Customer Service Representative with Italian RECRUITMENT PROCESS IN CONNECTION WITH LONG LEAVE OF ABSENCE

WHO WE ARE

Accenture is a leading global professional servicespany that helps the world's leading businesses,ernments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.

Operations drives business value and oues to advance our clients on their journey to intelligent operations through our innovative operating engine - SynOps. We transform business processes to achieve sustainable growth by optimizing people, technology, data and intelligence.

WHAT DO WE EXPECT

• Italian on C1 level is a must
• English on C1 level is a must
• Microsoft Office package knowledge (Excel, Word, PowerPoint)
• Preferably experience in customer service
• Experience in working with SAP would be an asset .
• Bachelor s Degree

WHAT WILL YOU DO (JOB QUALIFICATIONS)

You will be aligned with our Finance Operations vertical and will be helping us in determining financial oues by collecting operational data reports, whilst conducting analysis and reconciling transactions. Customer Operations VoiceHelp desk role ticket resolution. Process of providing products, services, and support to customers in a manner that meets or exceeds their expectations. It involves all interactions and touchpoints between a business and its customers throughout the entire customer journey.

Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.

WHAT WE OFFER

WHAT WE BELIEVE

About Accenture

We work with one shared purpose : to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders,munities, and each believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at accenture

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture ismitted to providing veteran employment opportunities to our service men and women. Job ID 13333471