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Banking Operations Specialist

Banking Operations Specialist

Jobhouse Sp. z o.o.Warszawa, Polska
11 dni temu
Opis pracy

For our Client, we are looking for candidates for the position of :

Banking Operations Specialist

Locations : Warsaw, Gdansk, Poznan, Lublin

Your responsibilities

  • Manage complaints in adherence to French legal and regulatory frameworks,
  • Collaborate with legal teams to ensure compliance with French consumer protection laws,
  • Engage with regulatory authorities to resolve disputes efficiently,
  • Utilize CRM tools, especially Salesforce, for tracking and managing case documentation,
  • Provide detailed and structured documentation to support case resolution.

Employer requirements

  • 2+ years of experience in a law firm or a bank,
  • Fluent communication skills in both French and English,
  • Ability to manage complaints under French legal and regulatory frameworks,
  • In-depth knowledge of French banking regulations and consumer protection laws,
  • Proficiency in CRM tools (especially Salesforce),
  • Strong analytical and problem-solving

    • We offer

  • Work flexibility - hybrid working model, flexible start of the day, workation, sabbatical leave,
  • Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification and conversations with native speaker,
  • Wide medical and well-being program - a medical care package (incl. physiotherapy, discounts on dental care), coaching, mindfulness sessions, psychological support, education through dedicated webinars and workshops, financial and legal advice,
  • Possibility to create your individual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase,
  • 3 paid hours for volunteering per month,
  • Additional paid Birthday Day off,

    • We are listed in the National Register of Employment Agencies under number 7097.

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