Microsoft Senior Manager

Location : Wrocław / Katowice

Hybrid model : 2 days office / 3 days remote

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

We are seeking a highly motivated and experienced Senior Manager to lead the development and growth of Finance and Operations area in the Microsoft D365 Competency within our Consulting organization. This individual will play a key role in shaping our Microsoft ERP service offerings, driving certifications, enabling technical excellence, and ensuring alignment with both business and client needs. The Senior Manager will also be responsible for managing a team of specialists, fostering their growth, engagement, and performance. The role requires close collaboration with leadership teams, practice heads, and delivery teams across IT and business project services.

This is a great opportunity to be part of a leading firm whilst being instrumental in the growth of a new service offering.

Your key responsibilities

• Define and execute the Microsoft D365 Finance and Operations part of competency development strategy across the organization.
• Build, lead, and manage a high-performing team focused on Microsoft technologies and solutions.
• Be the ultimate expert in mapping client requirements against like General Ledger, Payables, Receivables, Fixed Assets and Cash Management or in the Logistics, Manufacturing areas
• Should be able to interpret functional requirements from onsite and able to deliver and design it from nearshore and offshore.
• Take responsibility for the delivery, drive the projects as an owner.
• Identify skill gaps, design training programs, and oversee certification initiatives to build a strong Microsoft expertise base.
• Work closely with Sales, Delivery, and Solutioning teams to ensure Microsoft capabilities align with client demand and strategic goals.
• Develop and maintain partnerships with Microsoft to leverage their programs, tools, and co-sell opportunities.
• Create roadmaps for capability building around Microsoft technologies not only focusing on Finance and Operations but also connecting with other parts of Microsoft landscape such as Azure, Microsoft 365, Power Platform, and AI solutions.
• Monitor and report on progress toward competency targets, certifications, and business impact.
• Support the design and launch of new Microsoft-based services and solutions.
• Foster a culture of continuous learning, innovation, and technical excellence within the organization.
• Act as an internal advocate and subject matter expert for Microsoft technologies.
• Manage team performance, career development, and engagement through regular feedback, coaching, and mentoring.

Skills and attributes for success

To qualify for the role, you must have

What we look for

As we are a dynamic team of passionate specialists, and we work in international teams all over the world, we will look for the same business acumen. Facing with customers, we are "out of box thinking" professionals. Our top performers have a team player attitude and they cope with challenges on the daily basis. If it all sounds familiar to you - we are looking forward to seeing you on board

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

About EY

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