[CONTRA-5105] Enterprise Architect

Enterprise Architect

Project Overview :

We are looking for an accomplished Enterprise Architect to lead the IT Service Management (ITSM) domain within a well-established Enterprise Architecture (EA) team. This strategic role involves aligning IT services and tools with both organizational objectives and stakeholder needs while ensuring compliance with certification standards.

The organization employs a modular platform architecture, where individual components are developed independently but follow a unified architectural vision guided by the EA team. The EA team operates with a high-level, structured approach ("Ivory Tower"), where each domain is managed by a dedicated architect.

The infrastructure is based on OpenStack and integrates with two public clouds, AWS and Azure, though the focus of this role is on enterprise-level architecture rather than direct involvement with the cloud infrastructure.

Core Responsibilities (Must-Have Skills) :

Develop and maintain a coherent architecture for the ITSM domain.

Assess, select, and manage tools and solutions for ITSM (such as Jira, Confluence, and Asset Management).

Contribute to the strategic planning process based on the Flight Levels System Architecture, incorporating three levels of architectural planning.

Collaborate with technical teams and fellow enterprise architects.

Work with diverse stakeholders to ensure their needs are aligned with the overall architectural vision.

Ensure that tools and services comply with ISO certification standards.

Manage the balance between introducing new capabilities and reducing technical debt.

Required Experience :

5+ years of experience as an Enterprise Architect (not a Solutions Architect).

Strong understanding of TOGAF and Archimate modeling (certification is optional).

Practical experience with ITSM tools such as Jira and Confluence.

Excellent skills in managing stakeholders and cross-functional communication.

Familiarity with ISO-compliant environments.

A strategic and analytical approach, with the ability to consider the larger organizational picture.

• English Proficiency : B2, C1, C2

Additional Skills (Nice to Have) :

Experience with IT Asset Management solutions.

Knowledge of Flight Levels Architecture in practice.

Prior experience in academic, research, or public sector environments.

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