Global Chief Clients & Markets

Dentons is designed to be different. We are driven to always be the firm of the future, to challenge the status quo, and to provide holistic business solutions to our clients in new and innovative ways. We are the lightbulb moments. The bold ideas. We are the world's largest global law firm, with 12,000+ people across 80+ countries. Driven by the diverse perspectives of our people, our clients, and our communities, we combine local knowledge with global insight.

About the role

The Global Chief Clients & Markets role will lead the development and execution of the firm’s global internal and external business development strategy, working in close partnership with regional marketing and business development leaders across Dentons. As a member of the Global Management Committee this individual reports directly to the Global Chief Executive Officer and works collaboratively with Global Chiefs, Global Board, Regional Leadership, Regional and Global Teams.

The role also partners with leaders of the global brand, global communications, global talent and digital functions to drive a cohesive, sophisticated, and client-centric market presence.

Responsibilities

Through interaction with key stakeholders, including partners, practice and sector leaders, regional leaders, and functional leads, develop and support the implementation of Firmwide initiatives that drive the Firm’s focus on all aspects of BD : client acquisition, client growth, client retention and service satisfaction, cross-selling and the development of profitable revenue.

Increase partner engagement with tools and support positioned to increase cross-selling.

Lead, develop and support internal and external business development campaigns that are innovative, effective and deliver a measurable ROI including materials, systems and processes focused on client acquisition and client growth.

Assist with the development of the Firm’s clients and markets strategy which incorporates sectors, service lines and geographies and implement as agreed.

Sponsor best-in-class business development, marketing systems and platforms, promoting their effective use throughout the Firm and monitoring current and future opportunities for more effective use and development.

Strategic Leadership & Market Growth :

• Shape the growth strategy in line with the Firm's five-year strategy.
• Implement the strategy, manage leadership appointments and work with leaders to refine strategies, develop plans and monitor and support execution.
• Underpin the strategy through the appropriate shared infrastructure – global client and sector data, client relationship management, credentials – and market insights / intelligence; ensure the integrity of global client data by sustaining and enhancing existing processes and taxonomies.
• Work with other functions to develop and deliver solutions to advance the strategy, financial consolidation and reporting, alignment of conflict policy with market strategies, development of credits policy, execution of brand strategy.
• Identify and deliver global offerings and go-to-market campaigns based on market developments.
• Position for growth through credentials, directory rankings and league tables.
• Assess commercial potential and undertake due diligence of firms considered for combination; drive integration of these firms for the realization of the commercial potential identified.
• Represent the Clients & Markets view in relevant committees of the Firm, Global Matter Credit Committee, Global Business Acceptance Committee.
• Direct line management of the global team and work with Regional CEOs and regional teams to execute our strategy globally.

Business Planning :

Client Focus :

Sector & Practice Engagement :

Requirements

Required Qualifications :

Required Experience :

Skills & Knowledge :

Competencies & Critical Leadership Capabilities :

Strategic Thinking & Vision

Commercial acumen and innovation mindset

Leadership & Influence

Business Development Excellence

Collaboration & Influencing

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.

Benefits

Remuneration and benefits package will reflect the successful candidates experience and country where hired.