HR SERVICES SUPPORT with GERMAN

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

TE's HR Services teams provide direct support to employees, other HR groups and management as part of a centralized function to handle a variety of HR-related transactions. They receive and respond to requests concerning HR policies / programs, appropriately routes requests from employees to others for additional information and may respond to practices inquiries via online resources and / or telephone. The team also processes various paper and electronic forms related to documenting HR activities such as new-hire onboarding, change-of-status, benefits, termination of employment, etc.

Daily responsibilities :

Your key responsibilities will include, but are not limited to the following :

• Working with team and taking individual responsibility for case management to ensure prioritization of work is in line with business needs.
• Completing transactions in accordance with desk top procedures and local policy
• Achieving daily / weekly / monthly targets for productivity, quality, and customer experience
• Participating in daily Go meetings to ensure team collectively on track with queue management.
• Focused on continuous improvement and working with TE Operating Advantage model to drive efficiency and productivity.
• Complete all transactions to the highest standard.
• Adhere to quality monitoring process to prevent processing errors.
• Engage with quality feedback and participate in corrective action plans to guarantee prevention of repeat errors.
• Peer review of team work to prevent errors across the team.
• Gain a deep understanding of the customer base.
• Form strong relationships with mangers / ee’s / local HR teams to become a trusted partner for the business.
• Process transactions efficiently and correctly to enable the business to operate.

Your background :

Competencies

Values : Integrity, Accountability, Inclusion, Innovation, Teamwork