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Account Manager (Crypto Payments)

Account Manager (Crypto Payments)

EvotymWarsaw, Masovian Voivodeship, Poland
Ponad 30 dni temu
Opis pracy

About the Client

Our client is an international crypto processing company working with businesses in high-risk industries like gambling. They provide secure crypto payment solutions that reduce transaction costs and help companies access global markets.

Role Overview

As an Account Manager, you’ll be the go-to person for your clients, guiding them through integration, ensuring smooth communication, and helping them get the most out of crypto payment solutions.

Key Responsibilities

  • Be the primary point of contact for clients in high-risk sectors like gambling.
  • Manage post-sale operations : contracts, client chats, and integration processes.
  • Resolve client issues quickly and maintain high satisfaction.
  • Monitor client metrics (conversion rates, turnovers) and optimize performance.
  • Keep records up-to-date and ensure policy compliance.
  • Identify upsell opportunities and prepare custom pricing proposals.
  • Analyze market trends and assist with strategic proposals.

Requirements

  • 2+ years of experience in the payment industry.
  • Strong background in client or partner management.
  • Solid understanding of crypto or fintech-related operations.
  • Fluency in English and Russian (written and verbal).
  • Ability to work independently in a remote setting.
  • Key Soft Skills

  • Proactive and solution-oriented.
  • Strong communication and relationship-building skills.
  • Analytical thinking and attention to detail.
  • What We Offer

  • Competitive salary.
  • Remote work with flexible hours.
  • Dynamic team and fast-paced environment.
  • Opportunities to grow in the fintech & crypto space.
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