Senior IT Support Specialist

Job Description

The Senior Internal IT Specialist ensures the reliability and security of our global technology environment. While primarily focused on providing advanced end-user support, this role also encompasses identity management, fleet administration, and the execution of key IT projects.

You will :

• Resolve complex hardware, OS, software, and SaaS issues for employees, ensuring a high-quality user experience
• Administer IDM systems for user onboarding, authentication, and access rights
• Participate in the employee life cycle and maintain up‑to‑date documentation
• Configure, maintain, and secure company Mac fleet, including updates, hardening, and endpoint protection
• Cooperate with Cyber Security and Information Security Teams on endpoint security, identity management, and periodic access reviews
• Administer network access controls and infrastructure security
• Configure and oversee office security systems (CCTV, alarms, etc.) in multiple offices around the world
• Drive the successful delivery of a diverse project portfolio, ranging from tactical operational improvements to strategic, large-scale initiatives

Qualifications

Nice to have certificates :

Additional Information

SmartRecruiters is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.