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Zoovu (USA) IncWroclaw, 02, Poland, 50-102About Zoovu
At Zoovu, we empower people to discover the products and services they need by building the world's most intelligent search and product discovery platform. With our cutting-edge technology, we help businesses elevate their customer experiences by connecting them with the right products through data-driven insights and AI-powered recommendations.
We are proud to partner with some of the world's most iconic brands like Microsoft, Dyson, Bosch, 3M, Drager, KitchenAid, and GE Healthcare , helping them redefine how they interact with customers. Now, we're looking for dynamic and driven individuals to join our team as Business Development Representatives (BDRs) and contribute to our ambitious mission.
What you"ll be doing :
- Consult with business stakeholders (Internal & External) as a subject matter expert on what makes a great experience delivering a compelling customer experience while guiding customers / internally to an in-the-box solution within the platform
- Support the onboarding and enablement of new customers by building assistants, configurators, and search solutions while training and enabling the customer to self-manage their solution.
- Consult with business stakeholders as a subject matter expert on what makes a good assistant, conversation – delivering a compelling customer experience while guiding customers to an in-the-box solution within the platform
- Mapping of data sets to conversational flow and optimize based on Zoovu best practices.
- Seamlessly interact with product, support, and development teams as needed to accomplish daily activities
- Develop documentation based on as-is and future state of customer implementations
Identify risks and potential blockers within projects and proactively mitigate
Job Requirements :
PI270272958