Technical Manager (Viator)

About Viator

Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember.

The Martech Team

Viator’s MarTech Engineering team creates and maintains the tools and services that are used to bring millions of visitors to viator.com every month. The team owns all Marketing data end-to-end, the data ingestion and transformation services, and systems to ensure best-in-class operational reliability and modularity. The team is looking for a Technical Manager that will lead the customer pod. This pod supports Viator’s customer data platform and customer engagement platform that enables multichannel marketing. Our data is at the petabyte scale, requiring a scalable, efficient, and reliable Martech platform to support it.

We are seeking a talented and experienced Team Lead or Technical Manager to pave the way towards revolutionizing how we leverage data to deliver highly personalized content aimed at attracting and retaining customers! Viator is a remote first company. This role can be either remote from anywhere in the UK , Portugal or Poland , or a hybrid setup based out of our Oxford , London or Lisbon offices.

What you'll do :

• Build and lead a high-performing technical team by hiring, training, and mentoring engineers of all levels.
• Foster a collaborative and innovative team culture and champion effective Agile development processes.
• Develop project plans, timelines, budgets, and resource allocation strategies, and ensure projects are delivered on time and within scope and budget.
• Show leadership as a hands-on developer in multiple layers of the software stack and data stack. Perform code and design reviews.
• Work closely with principal engineer to drive technology strategy and roadmap that aligns to the wider organisation vision.
• Work closely with your Product Manager counterpart and the business owner to prioritize product features along with the engineering-driven tasks, striving for a good balance between business results and engineering robustness.
• Communicate effectively with technical and non-technical stakeholders to ensure alignment on project goals, commitments, and timelines.
• Define and enforce engineering best practices to ensure deliverables are complete, on time, and meeting a high-quality standard.

What you'll need :

What would be nice to have :

Perks of Working at Viator

Our Values

We aspire to lead; We’re relentlessly curious;... want to know more? Read up on our values :

LI-TM2

LI-Remote

Viator