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Azure Technical Customer Success Senior Analyst with English and Greek

Azure Technical Customer Success Senior Analyst with English and Greek

careersinpolandWrocław, Województwo dolnośląskie, Polska
24 days ago
Job description

Main Page / Jobs / Azure Technical Customer Success Senior Analyst with English and Greek

Azure Technical Customer Success Senior Analyst with English and Greek

Accenture

Level : specialist

Working hours : Full time

remote recruitment

published 2025 / 09 / 10

Key Responsibilities

  • Lead, drive and manage engagements for repeatable achievement of revenue and consumption targets.
  • Leverage best practices to guide customer strategy and future growth by cultivating customer affinity with client programs / solutions that drive impact for the customer. Provide feedback on customer development needs, customer blockers, or mitigation strategies.
  • Conduct analyses into what customers are using versus needs. Drive greater consumption (cloud and support) with customers based on analysis of both usage and needs. Leverage insights to provide guidance and recommendations to customers; drive, retain, and optimize customer consumption.
  • Apply technical knowledge and customer insights to create a modernization roadmap.
  • Architect solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments, while orchestrating key resources and infusing key Infrastructure technologies.
  • Run Architectural Design Sessions to build plans for implementing solutions which align to customer business goals and technical environments.
  • Collaborate and orchestrate with other Cloud Solution Architects and stakeholders, including FastTrack, Solution Assessments, etc., in developing cloud solutions on Azure.

Basic Qualifications

  • Proficiency in English and Greek (C1 level required)
  • 5+ years experience in technical architect, technical consulting, design and implementation, and / or technical sales.
  • OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field and 4+ years’ experience in technical architect, technical consulting, design and implementation, and / or technical sales.
  • OR Relevant certifications from Microsoft or competitive platforms AND 3+ years’ experience in technical architect, technical consulting, design and implementation, and / or technical sales.
  • (Infrastructure) : compute, networking, storage, security, and monitoring or
  • (Data) : databases, data processing, analytics and data security
  • Preferred Qualifications

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years experience in technical architect, consulting, design and implementation, and / or sales.
  • 4+ years experience with cloud-based solution designs, migrations and management with a focus on areas of specialization, such as :
  • (Infrastructure) : compute, networking, storage, security, and monitoring
  • OR
  • (Data) : databases, data processing, analytics and data security
  • MSFT Ceritificates : AZ-305, AZ400, AI-102, DP-100 or DP-500.
  • Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don\'t meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.

    ABOUT US : Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.

    Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

    If you are interested, please send your CV in English by clicking "apply now!" button

    When applying please enclose the below statement :

    “I hereby consent to the processing of my personal data by Accenture Sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP (Data Controller), in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2016, item 922) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95 / 46 / EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture. At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

    Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

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    Technical Analyst • Wrocław, Województwo dolnośląskie, Polska

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