Solution Engineer

Our dream at

HEINEKEN

is to help our customers grow their businesses by serving them better, faster, and smarter with digital solutions. The last few years have seen a significant increase in the importance of digital in the Commerce space at Heineken. HEINEKEN's digital solutions are a vital component in protecting and growing the company's revenue. To ensure that this trend is supported the

Commerce DevOps Hub

has been established. This newly created organization, being an integral part of the

Global Digital & Technology

Function, is tasked with engineering the software which powers e-Commerce. The Commerce DevOps Hub location is in Kraków, Poland.

As the

Solution Engineer

, you will part of the Sales Back Office & eazle advise BE team, combined mostly of Solution Engineers, configuring, developing implementing and integrating solutions, based on Microsoft Dynamics. You will need to understand the business needs, helping Product Architect(s) and Product Owner(s) to convert those needs into solution architecture specifications and services in line with overall standards and roadmaps. You help to build technical strategy and ensure alignment with both architecture and business objectives.

You will be driving excellence in solution engineering practices to deliver high-quality solutions throughout the solutions development lifecycle in our Commerce IT landscape, fostering a culture of technical creativity and staying ahead of technology trends.

Your Responsibilities Would Include

• designing, configuring, developing and delivering IT solutions within the tech stack : Microsoft Dynamics, Azure
• customizing, configuring and engineering the solutions jointly with the team
• integrating solutions with other Heineken systems and data sources to ensure seamless data flow and process automation
• adhering to solution standards and architectural guidelines
• solving immediate technical challenges
• addressing technical debt in the team
• collaborating with Senior Engineers, Dev Leads, Product Owner(s) and Engineering Manager to ensure the team has a stable workload and a backlog of proper size
• creating process for documentation and knowledge transfer to ensure ongoing support and facilitate easy transfer of knowledge, ensuring that these resources are up-to-date and accessible.

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