Application Support Engineer

We are seeking a motivated

Application Support Engineer

to join our onboarding services team in a multinational banking environment.

You will play a key role in supporting business applications related to records management and electronic archiving, ensuring compliance with legal and regulatory requirements. This role offers the opportunity to deepen your expertise in banking processes and data management while collaborating with stakeholders across regions. If you are ready to contribute your technical and analytical skills to a dynamic international team, we encourage you to apply.

Responsibilities

• Provide guidance and support for business applications related to archiving and records management
• Engage with stakeholders across various regions to understand business requirements and objectives
• Manage technical setup, deployment, and testing across environments ensuring compliance with release timelines
• Coordinate with multiple teams to resolve product issues and environment disruptions promptly
• Respond to ad-hoc technical queries and requests in a timely manner
• Facilitate onboarding processes by coordinating communication between stakeholders
• Analyze and troubleshoot complex technical problems to deliver effective solutions
• Document onboarding processes, troubleshooting procedures, and best practices
• Stay informed about developments in digital archiving technologies and best practices
• Support integration processes from planning to execution ensuring successful implementation
• Collaborate with cross-functional teams to maintain smooth operations and communication

Requirements

We offer

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.