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Application Support Engineer

Application Support Engineer

Michael PageWrocław, Województwo dolnośląskie, Polska
26 days ago
Job description

The Application Support Engineer will provide technical assistance to ensure the smooth operation and optimisation of business-critical applications in the business services industry. This role involves troubleshooting, maintenance, and enhancement of software systems in a dynamic and collaborative environment in Göteborg.

Informacje o kliencie

Our client, STENA AB Group is a global organisation with several different business units. With a strong international presence, they are expanding their operations by establishing a new IT delivery hub in Poland :

Known for their commitment to excellence, they focus on delivering cutting-edge IT solutions while fostering a culture of collaboration, growth, and high performance.

This is a unique opportunity for a driven professional to lead a high-impact initiative and shape the future of IT delivery in a key global market.

Opis stanowiska

  • Provide

2nd / 3rd line support

for critical business applications (e.g., JD Edwards, M-Files, Astro, Docmap)

  • Troubleshoot and resolve incidents / requests, ensuring
  • timely resolution

    and minimal disruption.

  • Collaborate with IT teams (network, compute, security, architecture) to solve complex issues.
  • Perform
  • root cause analysis

    and propose long-term solutions as part of problem management.

  • Ensure application
  • performance, stability, and compliance

    with standards.

  • Build and implement
  • automation

    to reduce manual work and improve efficiency.

  • Actively contribute to
  • Continuous Service Improvement

    and the "Shift-Left" strategy.

  • Stay up to date on
  • security trends

    and conduct regular compliance reviews.

  • Support end-users with clear, effective communication.
  • Profil kandydata

  • 3+ years of experience in
  • IT systems engineering / administration

  • Strong knowledge of
  • MS SQL Server & T-SQL

  • Experience with
  • container technologies

    (Kubernetes desirable).

  • Background in
  • Level 2 / 3 business application support

  • Strong analytical, troubleshooting, and problem-solving skills.
  • Excellent
  • communication and interpersonal abilities

  • A proactive, curious, and collaborative mindset.
  • Oferujemy

  • A dynamic and collaborative work environment focused on innovation.
  • Flexible working arrangements within a hybrid model.
  • Competitive salary based on your skills and experience.
  • Access to private medical care and wellness programs.
  • Opportunities for professional development, including training and certifications.
  • A modern office located in Wrocław
  • Create a job alert for this search

    Application Engineer • Wrocław, Województwo dolnośląskie, Polska

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