LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET® methodology that structures recruiter activities and boosts their effectiveness. We have offices in Gdansk, Warsaw, Katowice, Cracow, Poznan and Wroclaw. Professional is part of LeasingTeam Group - Poland"s largest group of exclusively Polish-owned personnel consultancy companies that for the past 21 years has been effectively linking candidates with employers and providing them with a comprehensive range of HR services.
For one of our Clients, which is a global technology company operating in the field of mobile device insurance, we are currently looking for : Claims Specialist with German or French.
Job description :
- Handle claims and requests in accordance with applicable country terms and regulations;
- Monitoring the status of claims, contacting customers and partners;
- Suggesting and implementing changes to the claims process;
- Conducting processes related to confirmation of coverage, policy changes, cancellations in accordance with applicable procedures and laws;
- Providing high quality customer service;
- Managing correspondence with customers and business partners;
- Liaising with repair shops and other third-party service providers for the company.
Expectations :
A university degree is welcome, preferred majors : Insurance, Economics, Finance;Experience related to complaints / claims / policies;Very good knowledge of German or French (min B2);Knowledge of English (B1 / B2);Good knowledge of MS Office;Ability to build relationships with clients;Ability to work in a dynamic environment;Goal-oriented attitude.Offer :
Employment contract;Stationary work (office in the center of Warsaw);Working hours 9 am - 5 pm or 8 am - 4 pm;Quarterly bonus after probationary period;Benefits : private medical care, life insurance, sports card.