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Customer Operations Specialist Finance (m / w / d)

Customer Operations Specialist Finance (m / w / d)

Tradevest GmbHWarszawa, Województwo mazowieckie, Polska
24 days ago
Job description

Your qualifications and experience

  • Experience in banking, ideally in payment processing, trading and monitoring the trading book.
  • Basic knowledge of financial regulations (KYC, AML).
  • Strong organizational skills and attention to detail.
  • Excellent communication skills and the ability to work well in a team.
  • Fluency in English, German is a plus.

Your role

Are you the kind of person who isn't afraid to pick up the phone and enjoys solving problems? Do you have experience in investment or finance and want to dive into the exciting world of modern banking and FinTech? If so, you're exactly who we're looking for!

Your mission and responsibilities

  • Monitoring Trading Activities : Ensure that all trading operations are accurately and promptly monitored.
  • Settlement and Payment Processing : Manage daily settlements and ensure all transactions are processed and completed correctly.
  • Customer Onboarding : Handle the onboarding of new customers, ensuring compliance with all KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations.
  • Customer Service : Answer incoming calls, address customer inquiries, and ensure issues are resolved quickly and efficiently.
  • Documentation : Accurately document all processes and ensure records are securely stored and available for audits.
  • Optimization : Propose improvements to enhance our processes and make the service even better.
  • Why us?

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and collaborative working environment.
  • Apply now!

    If you are ready to take on a critical role in our operations team and have the skills and experience we're looking for, we encourage you to apply.

    We look forward to your application!

    Ensuring equal opportunity for all applicants in the selection process is a fundamental principle we uphold.

    #J-18808-Ljbffr

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    Operation Specialist • Warszawa, Województwo mazowieckie, Polska

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