Junior Collections Specialist

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

eService is the market leader in payment card acceptance and electronic transaction clearance in Poland and is the largest technology provider of merchant acquiring services in Central and Eastern Europe. The company has been in business for nearly 25 years, and offers omnichannel payment solutions for merchants, both in store and online, including POS terminals and a payment gateway for e-commerce and m-commerce solutions. The company supports the promotion of cashless payment methods in small and medium-sized enterprises, as well as in local government units and public institutions.

eService is a joint venture of Global Payments Inc. (NYSE : GPN) and PKO Bank Polski. Headquartered in Atlanta, Georgia with approximately 27,000 team members worldwide, Global Payments is a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific, and Latin America.

Junior Collections Specialist

Be a part of our team in which you will :

• debt collection, including telephone calls and sending email reminders.
• handling payment orders as part of the agreed repayment plan.
• bank account management : analysis of receipts, preparation and sending to the Settlements with Acceptors Team a list of receivables that should be settled with payments in order to be correctly recorded in the financial and accounting system, analysis of rejected payment orders, preparation of data for the Settlements with Acceptors Team, enabling correct recording of rejected amounts in the financial and accounting system.
• change of form of settlement in the case of unpaid debts.
• processing customer complaints regarding incorrect form of settlement, failure to terminate the contract, incorrectly charged fees.

What you need to be successful :

What will you get from us :

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