Observability Engineer 2

Overview

The Infrastructure Engineer 2 is responsible for designing building and implementing systems and solutions in support of the IT Infrastructure. The position acts as an escalation point for requests and issues related to systems and users. The Infrastructure Engineer is also tasked with identifying and implementing efficiency improvements to existing systems and solutions.

What you will be doing

• Design, build, and implement basic technology platforms and solutions
• Safeguard the security, integrity, and confidentiality of the company's supported systems and data; collaborate on and execute basic improvements to maintain and achieve high security posture
• Design and implement solutions for backup and disaster recovery; participate in the testing and execution of disaster recovery plans and procedures to ensure business continuity
• Troubleshoot and resolve basic issues and outages; perform problem-solving, root-cause, and post-mortem analyses to drive process improvements
• Document the design, operation, procedures, and troubleshooting of implemented solutions and technology platforms; compose training materials and conduct training sessions with stakeholders
• Participate in audits of servers and environment to ensure compliance with established standards, policies and configuration guidelines
• Collaborate on best practices, standards, and processes for design and administration of systems and solutions
• Disclaimer : The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
• Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy

What will make you successful

What you can expect next

Welcome to

Since 1991, it has been Hyland’s mission to help our employees, customers and partners exceed their potential with our industry-leading . Our employees exude a contagious energy and are passionate about what they do – whether it’s helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we’ve grown to a company of nearly 4,000 strong, we have the opportunity to . We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, gender identity, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.