Customs Team Leader

Lead, Inspire, and Drive Excellence with Maersk in Warsaw

Are you ready to join an organization on an industry-defining journey?

Maersk are a global business with 100,000 employees across 130 countries and our Global Service Centres (GSC) are at the heart of our operations. Our GSC sites are already established across 12 locations in 7 countries – and we are still growing. We'll soon be opening our newest GSC in central Warsaw, supporting our growing customer base and commitment to operational excellence.

Our new GSC offers a great opportunity for motivated professionals to bring their skills and expertise to a dynamic environment where they can gain cross-functional, end-to-end customer support experience, engage in complex problem-solving with global colleagues, and be at the centre of our global logistics operations.

Find yourself welcome in our diverse and inclusive culture, working alongside a team of more than 2,200 trade and customs experts around the world, where you are valued for who you are and rewarded for what you bring.

Are you ready to play your part in this?

At Maersk Customs Service, we are dedicated to ensuring smooth and compliant customs clearance processes for our international shipments. We are seeking a talented individual to join our team and help us navigate the complexities of global trade. This is your chance to lead, inspire, and shape the future of customs operations in an organization that values innovation, collaboration, and professional growth.

We are looking for a Customs Team Leader to join our growing team. In this role, you'll lead and develop a team of 13 customs professionals, ensuring smooth and compliant customs operations. You'll build strong relationships within your team and with key stakeholders, fostering a positive, high-performance culture. Through coaching, mentoring, and structured development initiatives, you'll help your team reach their full potential while ensuring that our operations run efficiently and effectively.

As a leader, you'll take ownership of setting objectives, managing KPIs, and continuously improving productivity. You'll have the opportunity to shape the way we work, driving performance improvements, implementing best practices, and ensuring our processes remain aligned with Maersk's global strategy. When challenges arise, you'll be the problem-solver—collaborating with different teams, identifying solutions, and escalating critical issues with a proactive mindset. Change and innovation are key to our success, and you'll play an important role in ensuring new processes, technologies, and automation initiatives are successfully implemented within your team.

To thrive in this role, you should have leadership experience in customs, logistics, or a similar environment. We're looking for someone with a continuous improvement mindset , strong analytical skills, and the ability to work independently under pressure. If you have experience in customs operations, hold a customs certification, or have worked in a large multinational organization, that would be a great advantage.

Customs leadership experience , preferably in a logistics or customs environment.

A continuous improvement mindset with a strong analytical approach .

Ability to work independently under pressure , managing deadlines and multiple priorities.

A collaborative leader who builds strong relationships across teams and stakeholders.

Fluency in English and excellent communication skills.

A process-driven mindset , focused on quality, efficiency, and structured operations.

Experience working in a matrixed organization with a strategic, problem-solving approach.

What do we offer you?

Join Maersk Customs Services in Poland and be part of a global leader in shipping and logistics, where your career can truly take off We offer competitive salaries, comprehensive health benefits through Lux Med, and generous retirement plans. At Maersk, you'll have access to international career opportunities, professional development programs, and leadership training to help you grow. We foster a diverse and inclusive workplace where employees feel valued and supported.

Our Customs Teams work with flexible work arrangements, paid parental leave, and a strong commitment to sustainability, innovation, and corporate social responsibility, Maersk provides a modern and rewarding work environment. Be part of a company that values your contributions, recognizes your achievements, and offers long-term stability. Ready to build your future with us? Apply today

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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