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Automation Equipment Customer Support Engineer

Automation Equipment Customer Support Engineer

Goertek EuropePoland
30+ days ago
Job description

Sound brings people together… Without borders… Without boundaries… At Goertek there are none. Our passion for sound and development of audio technologies knows no boundaries.Goertek Inc. is a worldwide company born in 2001 and listed in Shenzhen Stock Exchange in 2008. We design, control and operate our own manufacturing facilities across several sites in Asia. A huge advantage when producing complex electro-acoustic products. With offices and factories all over the world, we provide products and services to the industry leading companies, including Samsung, LG, Panasonic, Sony, Google, Microsoft, Plantronics and Cisco etc.Through research and product development, our ambition is to become the leading acoustic, wireless and optical electronics provider, and embrace our customers with innovation.We are based in multiple locations. Now also in Denmark where our new Goertek Europe R&D center was established in 2015.At Goertek Europe R&D we are dedicated to research in the field of electro-acoustic technology and product development. We strive to deliver state-of-the-art and cutting-edge technology to our customers.Denmark has been chosen due to its broad history in audio and acoustic products, world-leading education and research universities in acoustics. The ambition for our R&D team in Denmark is to become the world’s leading audio technology advancement group. We will use the latest tools and materials to be so - and where the right tools do not exist, we will make them! The result will be technology that puts the audio performance of products from Goertek Europe R&D and Goertek Inc. into the lead. When working at Goertek Europe R&D, we want you to be truly happy. That is our work philosophy. We pursue a working style that embrace the happiness of success, which comes from the sense of accomplishment, self-growth and from the passion for audio, acoustics, sound & music.

The Role

  • We are looking for a client support and relationship engineer in Poland, preferably in Katowice. The position requires the candidate has the ability to follow up on production processes at client sites, handle production anomalies, and collaborate with R&D for structural upgrades and improvements, and regular maintenance of client relationships and site visits.

Ideal Profile

  • Educational Background : College degree or above, proactive, with strong communication skills.
  • Language : Ability to communicate effectively with clients in English. Fluency in Chinese is a plus.
  • Technical Knowledge : Understanding of basic principles of automation equipment. At least one year of experience in equipment maintenance, with specific experience in maintaining connectors and automotive electronics equipment. Capable of independently troubleshooting equipment issues. Ability to read mechanical and electrical diagrams.
  • What's on Offer?

  • Work in a company with a solid track record of performance
  • A role that offers a breadth of learning opportunities
  • Flexible working options
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    Automation Engineer • Poland

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