Software Engineer – Infrastructure Automation

Role Overview

This role focuses on developing automation tooling and improving infrastructure observability

and telemetry across Dropbox’s production network. You will work closely with network

engineers and SREs to streamline operational workflows, reduce manual effort, and enhance

monitoring and compliance capabilities.

You’ll contribute to feature development, bug fixes, and stability improvements for existing

automation frameworks while collaborating with internal teams to build scalable, reusable

tooling for KTLO, audit, and compliance workflows.

Key Responsibilities

Design and implement automation workflows to eliminate manual tasks in network

operations

Develop tooling and scripts to improve telemetry visibility and monitoring coverage

Collaborate with stakeholders to gather requirements, develop low-level designs, and ship

robust, testable features

Perform root cause analysis and debugging of network automation tooling

Support feature enhancements and maintenance of automation systems used in

production workflows

Integrate with network data sources and telemetry APIs to support observability pipelines

Requirements

Strong programming skills in Python (Go is a plus), with understanding of software

design principles

Experience working with network observability tools (Kentik, NSG, Grafana, etc.)

Familiarity with CI / CD pipelines and automation frameworks (e.g., Ansible, GitLab CI,

Jenkins)

Solid understanding of Linux, Bash scripting, and source control (Git)

Experience building internal tools or APIs to support infrastructure teams

Knowledge of networking concepts and protocols (BGP, NetFlow, etc.) is a plus