Talent.com
Customer Support Specialist with Polish and English

Customer Support Specialist with Polish and English

LeasingTeam ProfessionalWarszawa, Województwo mazowieckie, Polska
10 days ago
Job description

Customer Support Specialist with Polish and English

1 week ago. Be among the first 25 applicants.

LeasingTeam Professional wspiera polskie i globalne przedsiębiorstwa w pozyskiwaniu kluczowych pracowników i zarządzaniu zasobami ludzkimi. Agencja specjalizuje się w rekrutacjach stałych na stanowiska średniego i wyższego szczebla oraz outsourcingu white-collar. Skutecznie realizuje zlecenia, pracując w oparciu o autorską metodologię ASSET®, która porządkuje działania rekruterów i zwiększa ich efektywność. Posiadamy biura w Gdańsku, Warszawie, Katowicach, Krakowie, Poznaniu oraz we Wrocławiu. Professional należy do LeasingTeam Group - największej w kraju grupy spółek doradztwa personalnego wyłącznie z polskim kapitałem, która od 21 lat skutecznie łączy kandydatów i pracodawców, świadcząc im kompleksowy zakres usług HR.

Aktualnie Dla Jednego z Naszych Klientów - Międzynarodowej Firmy, Która Jest Wiodącym Dostawcą Informacji i Rozwiązania w Zakresie Napraw Samochodowych Dla Branży Profesjonalnych Usług Motoryzacyjnych - Poszukujemy Kandydatów Na Stanowisko.

Zakres Obowiązków

  • Obsługa zapytań klientów z Wielkiej Brytanii i Skandynawii
  • Udzielanie informacji dotyczących umów, płatności, statusu zamówień, produktów itp.
  • Diagnozowanie i rozwiązywanie problemów zgłaszanych przez klientów
  • Aktualizacja danych i informacji w wewnętrznych systemach
  • Weryfikacja zgłoszeń klientów i przekazywanie bardziej złożonych spraw do odpowiednich działów
  • Współpraca z wewnętrznymi zespołami (np. sprzedaż, marketing, finanse) w celu zapewnienia sprawnej i satysfakcjonującej obsługi klienta
  • Proaktywne proponowanie usprawnień procesów na podstawie analiz i doświadczeń z kontaktów z klientami
  • Zarządzanie przypisaną bazą klientów i dbanie o pozytywne doświadczenia klientów oraz rozwijanie i utrzymywanie z nimi długofalowych relacji.
  • Monitorowanie realizacji zgłoszeń i dbanie o terminowe udzielanie odpowiedzi

Oczekiwania

  • Co najmniej 2-letnie doświadczenie w obsłudze klienta
  • Bardzo dobra znajomość języka angielskiego i polskiego (w mowie i piśmie)
  • Dobra znajomość Microsoft Office (szczególnie Excel)
  • Umiejętność budowania pozytywnych relacji z klientami
  • Zorientowanie na klienta i dbałość o wysoką jakość obsługi
  • Dobra organizacja pracy i umiejętność zarządzania wieloma zgłoszeniami jednocześnie
  • Samodzielność w rozwiązywaniu problemów oraz inicjatywa w poszukiwaniu rozwiązań
  • Mile widziane doświadczenie w branży automotive
  • Mile widziana znajomość języka niemieckiego
  • Gotowość do podróży służbowych – kilka razy w roku na spotkania zespołowe w Niemczech
  • Oferta

  • Umowa o pracę (3 miesiące okresu próbnego, następnie umowa na czas nieokreślony)
  • Tryb pracy hybrydowy (3 dni z biura, 2 dni z domu)
  • Praca od poniedziałku do piątku w godzinach 9 : 00-17 : 00
  • Benefity - karta sportowa, ubezpieczenie na życie, prywatna opieka medyczna, wewnętrzne szkolenia
  • Seniority Level

    Entry level

    Employment Type

    Full-time

    Job Function

    Customer Service

    Industries

    Motor Vehicle Manufacturing

    Referrals increase your chances of interviewing at LeasingTeam Professional by 2x.

    Get notified about new Customer Support Specialist jobs in Warsaw, Mazowieckie, Poland .

    We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

    #J-18808-Ljbffr

    Create a job alert for this search

    Customer Support Specialist • Warszawa, Województwo mazowieckie, Polska

    Related jobs
    • Promoted
    Customer Experts - Polish Speaking - Remote inGreece

    Customer Experts - Polish Speaking - Remote inGreece

    Dila RecruitmentWarsaw, Masovian Voivodeship, Poland
    Position : Customer Support Specialist.Communicate with customers via phone, chat & e-mail.Track and follow cases to ensure they closed in an efficient and timely manner. Maintain high customer satis...Show moreLast updated: 30+ days ago
    • Promoted
    Polish-speaking Customer Support – Relocate to Athens (Remote)

    Polish-speaking Customer Support – Relocate to Athens (Remote)

    Cross Border TalentsWarszawa, Województwo mazowieckie, Polska
    A global service company is seeking a Polish-Speaking Customer Service Specialist to join their team and work remotely from Athens after training. The role offers full relocation support including f...Show moreLast updated: 2 days ago
    • Promoted
    L1 Service Desk Agent with Polish

    L1 Service Desk Agent with Polish

    Diebold NixdorfWarszawa, Masovian, Poland
    Person in this role provides proactive user helpdesk services to inbound customer service requests, diagnoses and resolves hardware and software issues, performs software distribution, creates and ...Show moreLast updated: 4 days ago
    • Promoted
    Customer Support Specialist with Polish and English

    Customer Support Specialist with Polish and English

    Aion Bank (UniCredit Group)Warszawa, Województwo mazowieckie, Polska
    Aion Bank is a fully regulated European bank and credit institution, combining Vodeno's cutting-edge, private blockchain-based platform with its ECB banking license, strong balance sheet, and deep ...Show moreLast updated: 30+ days ago
    • Promoted
    Polish Customer Support Specialist - Relocate to Bulgaria

    Polish Customer Support Specialist - Relocate to Bulgaria

    Cross Border TalentsVarsòvia, Poland
    Full-time, on-site (permanent with initial training).Ready for an exciting next step? We're looking for.Polish-speaking Customer Support Specialists. This role is perfect for those eager to launch t...Show moreLast updated: 30+ days ago
    • Promoted
    Polish Customer Support Specialist - Relocate toBulgaria

    Polish Customer Support Specialist - Relocate toBulgaria

    Cross Border TalentsVarsòvia, Poland
    Full-time, on-site (permanent with initial training).Ready for an exciting next step? We're looking for.Polish-speaking Customer Support Specialists. This role is perfect for those eager to launch t...Show moreLast updated: 30+ days ago
    • Promoted
    DevOps (with Polish and English)

    DevOps (with Polish and English)

    GLOBALTECH POLAND SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄWarszawa, Masovian, Poland
    Join our dynamic DevOps team and be at the forefront of continuous integration and delivery innovation in payment technologies. In this role, you'll design, build, and maintain sophisticated CI / CD p...Show moreLast updated: 30+ days ago
    • Promoted
    Polish speaking Customer Support Representative

    Polish speaking Customer Support Representative

    NexusbalVarsavia, Poland
    Work Schedule : 40 hours per week.Customer Service Representative.Your responsibilities include : .Providing support via phone, email, and chat to answer questions and resolve issues.Assisting users w...Show moreLast updated: 30+ days ago
    • Promoted
    Invoice to Pay Analyst- Polish and English speaker

    Invoice to Pay Analyst- Polish and English speaker

    Brown-FormanWarszawa, Województwo mazowieckie, Polska
    Invoice to Pay Analyst- Polish and English speaker.We believe great people build great brands.And we know there is Nothing Better in the Market than a career at Brown-Forman.Being a part of Brown-F...Show moreLast updated: 30+ days ago
    • Promoted
    Junior Customer Service Specialist with Polish & English

    Junior Customer Service Specialist with Polish & English

    U.S. BankWarszawa, Województwo mazowieckie, Polska
    Junior Customer Service Specialist with Polish & English page is loaded## Junior Customer Service Specialist with Polish & Englishlocations : Warsaw, Polandposted on : Posted Todaytime left to ap...Show moreLast updated: 5 days ago
    • Promoted
    B2B Solutions Consultant with Polish and English

    B2B Solutions Consultant with Polish and English

    TELUS DigitalWarszawa, Województwo mazowieckie, Polska
    B2B Solutions Consultant with Polish and English.Join the role at TELUS Digital Bulgaria, based in Sofia, Bulgaria.We will assist you to relocate. Are you ready for new challenges? If your answer is...Show moreLast updated: 30+ days ago
    • Promoted
    Remote English / Polish Customer Support Specialist

    Remote English / Polish Customer Support Specialist

    ElavonWojewództwo mazowieckie, Polska
    A financial technology company is seeking a Customer Support Specialist to join their remote team.The role involves being the first point of contact for customers, providing support via phone, emai...Show moreLast updated: 2 days ago
    • Promoted
    Polish & English Speaker Solutions Consultant

    Polish & English Speaker Solutions Consultant

    NexusbalVarşava, Poland
    Join Our Team as a Solutions Consultant (Polish & English Speaker).Are you fluent in Polish and English, and passionate about delivering outstanding customer service? We're looking for a motivated....Show moreLast updated: 30+ days ago
    • Promoted
    Customer Experts - Polish Speaking - Remote in Greece

    Customer Experts - Polish Speaking - Remote in Greece

    Dila RecruitmentWarsaw, Masovian Voivodeship, Poland
    Position : Customer Support Specialist.Communicate with customers via phone, chat & e-mail.Track and follow cases to ensure they closed in an efficient and timely manner. Maintain high customer satis...Show moreLast updated: 30+ days ago
    • Promoted
    Freelance Email and Chat Customer Support Polish Speakers

    Freelance Email and Chat Customer Support Polish Speakers

    Velenosi&MeredithWarszawa, Województwo mazowieckie, Polska
    Freelance Email and Chat Customer Support Portuguese Speakers.Are you a Polish-speaking freelancer looking for a flexible and fully remote opportunity? We are hiring freelance customer support agen...Show moreLast updated: 30+ days ago
    • Promoted
    Join Our Team as a Norwegian Customer Support Specialist inWarsaw, Poland!

    Join Our Team as a Norwegian Customer Support Specialist inWarsaw, Poland!

    Cross Border TalentsWarsaw, Poland
    Join Our Team as a Norwegian Customer Support Specialist in Warsaw, Poland!.Are you a Norwegian speaker with a passion for providing top-notch customer service? We have an exciting opportunity for ...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative with Polish and English

    Customer Service Representative with Polish and English

    transcosmos (TCIS)Warszawa, Województwo mazowieckie, Polska
    Key Tasks and Responsibilities.Responsible for handling customer support and technical-support related questions of customers and partners. Provide prompt, reliable, and accurate information to cust...Show moreLast updated: 3 days ago
    • Promoted
    Join Our Team as a Danish Customer Support Specialist inWarsaw, Poland!

    Join Our Team as a Danish Customer Support Specialist inWarsaw, Poland!

    Cross Border TalentsWarsaw, Poland
    Join Our Team as a Danish Customer Support Specialist in Warsaw, Poland!.Are you passionate about delivering exceptional customer service? Do you speak Danish and English fluently? If so, we have a...Show moreLast updated: 30+ days ago