Collections Specialist US

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Collections Specialist US

Location : Kraków, PL

Job ID : REQ-

Responsibilities

• Performing collection activities on assigned customers portfolio from North and Latin America regions.
• Collecting customers' receivables by monitoring accounts and proactively contacting clients (phone calls and e-mails).
• Updating account status records and documenting collection efforts.
• Reporting on collections activity and customer accounts status.
• Maintaining telephone contact and correspondence regarding debt, verifying payments, and communicating effectively with customers to secure / negotiate payment while increasing customer satisfaction.
• Preparing account reconciliation for customers.
• Administrating bad debt (over 180 days).
• Effectively communicating with sales team and other internal departments to drive process improvements and achieve / exceed assigned targets.
• Reconciling customers’ accounts in terms of unapplied payments and credit notes.
• Meeting or exceeding monthly / quarterly assigned targets for cash collection and reducing past due receivables.
• Maintaining customers' contact details and ensuring timely delivery of invoices to the customers.

Basic qualifications

Preferred qualifications

What we offer

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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Equal Opportunity

PerkinElmer is proud to be an equal opportunity workplace and is an affirmative action employer. PerkinElmer is committed to equal employment opportunity without regard to unlawful considerations of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or any other personal attribute or characteristics protected by applicable local, state or federal laws.

To learn more about equal employment opportunity protections, please view the available EEO is the Law , EEO is the Law Supplement , and Pay Transparency Non-Discrimination Provision documents.

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Accessibility

PerkinElmer is committed to providing reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. If you have a disability and need assistance with any part of the hiring process or have questions about our workplace accessibility, please email us at .

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