Hormonal Health Support Specialist

About Mira

Mira is a San Francisco-based hormonal health company providing integrative care and hormonal testing for over 200,000 customers. In 2023, they were recognized by Inc. 5000 as America's fastest-growing femtech company. We started our company to help women and individuals reach their parenthood dreams and make their fertility journey smoother.

Mira's most important breakthrough was inventing the market's only FDA-compliant at-home

fertility

monitor with

quantitative

technology. Since the beginning, they have been on a mission to develop data-driven hormonal health solutions to help women make confident health decisions during every stage of their lives—from the menstrual stage to menopause. Mira offers solutions to test, boost, and navigate fertility—starting from comprehensive hormone testing and supplements to fertility coaching and online courses.

We are committed to helping our customers achieve the highest possible success rates and outcomes; that is why our focus is on personalized care, the use of the most cutting-edge technology, and science-backed data.

About The Position

We are looking for a

Women's

Hormonal Health Support Specialist

to guide and support our users on their unique hormonal health journeys. This role is ideal for someone who combines

medical or biological knowledge

with a

genuine passion for women's health

and excellent communication skills.

You'll provide empathetic, clear, and medically accurate support to customers using Mira's products and services, covering fertility, cycle health, perimenopause, hormone levels, and more.

If you're excited about supporting people through real hormonal challenges and making an impact in femtech, we'd love to meet you

What we offer?

• You will work with a dedicated, highly-engaged, international team of professionals who are passionate about helping couples and individuals start their families
• We have a fast-paced and collaborative work environment where we encourage open communication, ownership, and independence
• In addition to a competitive salary, we offer a performance-based bonus system based on OKR
• We provide professional development opportunities - training courses, workshops, and seminars

Responsibilities

Requirements

Nice to have