Customs Process Engineer (Senior Specialist)

Think Global, Work Local with Maersk Global Service Centre!

Are you ready to join an organization on an industry-defining journey?

Maersk are a global business with 100,000 employees across 130 countries and our Global Service Centres (GSC) are at the heart of our operations. Our GSC sites are already established across 12 locations in 7 countries – and we are still growing. We’ll soon be opening our newest GSC in central Warsaw, supporting our growing customer base and commitment to operational excellence.

Our new GSC offers a great opportunity for motivated professionals to bring their skills and expertise to a dynamic environment where they can gain cross-functional, end-to-end customer support experience, engage in complex problem-solving with global colleagues, and be at the centre of our global logistics operations.

Find yourself welcome in our diverse and inclusive culture, working alongside a team of more than 2,200 trade and customs experts around the world, where you are valued for who you are and rewarded for what you bring.

Are you ready to play your part in this?

At Maersk Customs Service, we are dedicated to ensuring smooth and compliant customs clearance processes for our international shipments. We are seeking a talented individual to join our team and help us navigate the complexities of global trade.

Are you passionate about improving processes, driving automation, and making a real impact in the world of customs? At Maersk, we’re looking for a Customs Process Engineer (Senior Specialist) to join our team in Warsaw. This is your opportunity to work with a global leader in logistics, where you’ll play a key role in optimizing customs processes and supporting digital transformation.

In this role, you’ll be part of a dynamic team dedicated to streamlining operations, implementing automation, and enhancing efficiency. You’ll contribute to process improvements, ensure seamless implementation of new workflows, and act as a SuperUser for our digital solutions. Collaboration is at the heart of what we do—you’ll engage with teams across Europe, drive engagement in digitalization, and support skills development to ensure we stay ahead in an ever-evolving industry.

• Optimizing and Automating Processes – Streamline workflows, enhance digital solutions, and implement automation for smarter operations.
• Driving Digital Transformation – Promote engagement and motivation for increased digitalization within teams.
• Collaboration Across Borders – Work within the European CPE community to share best practices and support international projects.
• Skills Development – Identify training needs, support upskilling, and help teams adapt to new digital tools.
• Implementing New Workflows – Ensure smooth transitions when introducing improvements and onboarding new customers.

We’re looking for someone with a continuous improvement mindset, strong analytical skills, and the ability to work independently under pressure . You should have experience working in a regulated environment, be fluent in English, and have a talent for building strong business relationships. If you have customs experience (especially with UK imports / exports), a customs certification, or experience working in a large organization, that’s a big plus!

What do we offer you?

Join Maersk Customs Services in Poland and be part of a global leader in shipping and logistics, where your career can truly take off! We offer competitive salaries, comprehensive health benefits through Lux Med, and generous retirement plans. At Maersk, you’ll have access to international career opportunities, professional development programs, and leadership training to help you grow. We foster a diverse and inclusive workplace where employees feel valued and supported.

Our Customs Teams work with flexible work arrangements, paid parental leave, and a strong commitment to sustainability, innovation, and corporate social responsibility, Maersk provides a modern and rewarding work environment. Be part of a company that values your contributions, recognizes your achievements, and offers long-term stability. Ready to build your future with us? Apply today!

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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