Join Our Team as a Solutions Consultant (Polish & English Speaker)
Location : Sofia, Bulgaria
Schedule : 09 : 00–19 : 00, Monday–Sunday
Training : Fully paid, 3 weeks on-site
Are you fluent in Polish and English, and passionate about delivering outstanding customer service? We're looking for a motivated Solutions Consultant to support our clients and help them thrive.
Your Mission
- Deliver expert product and service support with a focus on customer satisfaction
- Communicate via phone, email, and chat
- Resolve inquiries using established processes and a rich knowledge base
- Use CRM and ticketing tools efficiently
- Meet performance targets (call handling time, resolution rates, customer happiness)
- Share insights and collaborate with your team
- Stay informed through ongoing training and product updates
Who You Are
Fluent in Polish and EnglishGreat communicator with active listening and problem-solving skillsComfortable following structured procedures and adapting to new toolsQuick learner who stays calm under pressureSelf-driven and passionate about creating positive customer experiencesWhat We Offer
Flexible employment options (temporary, part-time)Financial assistance for relocation (transport, hotel, rent, housing support)Competitive salary and stable career growthAdditional health insurance and access to 50+ exclusive benefitsFriendly, international working atmosphereLearning opportunities and team spiritReferral bonuses for bringing great talent