SAP (QM, PP, PM) Specialist

Role Description :

• Analyze and resolve complex technical issues related to SAP PP, QM, PM modules and customer-specific solutions.
• Provide 2nd and 3rd Line Support to address and resolve tickets related to SAP PP and QM modules and customer-specific solutions.
• Conduct detailed problem analysis to diagnose issues thoroughly, understand root causes, and configure SAP systems to develop effective solutions.
• Collaborate with 1st-Level support and other IT teams to ensure timely resolution of issues.
• Foster strong relationships with clients by addressing support topics promptly and effectively.
• Regularly analyze and report on ticket trends in the designated area to identify recurring issues and potential improvements.
• Lead and execute minor projects and system changes tailored to meet specific customer needs and requirements.
• Maintain comprehensive documentation of support issues, solutions, and project changes to ensure transparency and knowledge sharing.

About Chabre IT Services

Chabre IT Services is a global professional IT services provider, building long-lasting relationships with Enterprises. We specialize in the delivery of tailor-made solutions,  smart outsourcing, try&hire, and success fee services. We are a smart IT boutique with unique knowledge, which will deliver your ideas into reality.

About our Client

Our client is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. It operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the biotechnology sector.

Qualifications

We offer