We are looking for a ServiceNow Software Asset Management (SAM Pro) Consultant responsible for designing, implementing, and optimizing the SAM Pro module within the ServiceNow platform. The role ensures accurate discovery, licensing, tracking, and optimization of software assets across the enterprise, supporting compliance, cost efficiency, and governance maturity. The consultant will collaborate closely with the Software Asset Management team and key stakeholders.
responsibilities :
Configure and deploy the ServiceNow SAM Pro module to manage software assets across on-premise, cloud, and SaaS environments
Integrate SAM Pro with other ServiceNow modules (ITSM, CMDB, HAM, Discovery) and external systems (SCCM, Intune, Azure)
Build and maintain Effective License Positions (ELPs) for key publishers such as Microsoft, Oracle, Adobe, and IBM
Develop and automate reclamation and optimization workflows to reduce unused software spend
Design and document SAM processes aligned with ISO / IEC 19770 and ITIL best practices
Collaborate with procurement and finance teams to ensure software purchasing aligns with SAM policies
Develop dashboards and reports for compliance, optimization opportunities, and financial impact
Conduct stakeholder workshops and deliver training to SAM and IT teams
requirements-expected :
3-7 years of experience in IT Asset Management / Software Asset Management, with at least 2 years focused on ServiceNow SAM Pro
Hands-on configuration experience with the ServiceNow SAM Pro module (normalization, reconciliation, publisher packs, reclamation)
Strong understanding of ServiceNow platform architecture, CMDB, Discovery, ITSM, and integration points
Knowledge of software licensing models for major vendors (Microsoft, Adobe, Oracle, IBM, VMware, SAP)
Experience integrating SAM Pro with external discovery tools (SCCM, Intune, JAMF, AWS / Azure inventory)
Residing in Poland required
offered :
Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas
Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market
We share the profit with Workers - over PLN 76M has already been allocated for this aim since 2022
Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more
Comfortable workplace – class A offices or remote work
Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application
PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers
Investment in your growth – meetups, webinars, training platform and technology blog – you choose
Fantastic atmosphere created by all Sii Power People
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Sam Asset Management • Warszawa, Masovian, Poland
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