Client Facilitation Officer in KYC - M / F / D

Client Facilitation Officer in KYC - M / F / D

Compliance Permanent contract Warsaw, Poland Hybrid Reference 25000DNZ Start date 2025 / 07 / 15 Publication date 2025 / 06 / 19

Responsibilities

The key responsibilities of the successful candidate will include :

• Serve as the primary point of contact for clients and internal business partners during the KYC periodic review process.
• Ensure transparency for the Front Office regarding each phase of the periodic review.
• Strive to enhance customer satisfaction throughout all stages of the Client Facilitation process.
• Manage cases effectively by applying KYC, CRS, and FATCA procedures thoughtfully.
• Monitor regulatory changes & process changes at the Société Générale level; recommend updates to Client Facilitation guidelines and procedures.
• Act as a Subject Matter Expert (SME) in the Client Facilitation process and KYC documentation.
• Drive continuous improvement by proposing enhancements to existing processes.

Profile required

We expect from the candidates :

Studies & experience :

Language skills :

Technical, operational & soft skills :

Why join us

Your future with Societe Generale will include :