Opis stanowiska
podany przez pracodawcę :
Customer Service Team Specialist with English and Hungarian
Polska
NR REF. : 1193819
Warsaw | Hybrid model (3 days in the office, 2 days remote)
Employment : Permanent contract
Extensive benefits package + performance-based bonusWe are supporting a global player in the chemical manufacturing sector in the search for a skilled and proactive Customer Service Team Specialist.
This is a fantastic opportunity for someone who enjoys leading by example, optimizing service processes, and working in a collaborative, international environment.
What You’ll Be Doing :
- Delivering high-quality service as part of a collaborative customer service team
- Coordinating daily team operations and supporting leadership in planning and performance tracking
- Monitoring service levels and ensuring timely, effective responses to customer needs
- Acting as a go-to person for team members and stakeholders, helping resolve complex service-related queries
- Promoting knowledge sharing and supporting onboarding and training initiatives
- Identifying areas for improvement and contributing to digital transformation efforts
- Participating in cross-functional projects focused on innovation and efficiency
- Staying up to date with industry trends and helping shape the future of customer service tools and practices
What You Bring :
Master’s degreeStrong command of SAP / ERP systemsExcellent communication and interpersonal skills, with a collaborative mindsetHigh proficiency in Microsoft Office and familiarity with customer service platforms and databasesStrong customer orientation and a proactive, solution-driven approachFluency in English and one of the following languages is required :Slovak, Czech, Hungarian
What’s in It for You :
Long-term employment with a stable and reputable companyFlexible hybrid work model (3 days in the office, 2 days remote)Rich benefits package including private medical care, sports card, life insurance, and professional development programsPerformance-based bonus recognizing your impact and achievementsOpportunity to work in a dynamic, international environment with room for growthWhat should you do?
If this offer is perfect for you, click 39Apply39 and send us your current CV.
Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.