PURPOSE OF THIS ROLE
To design best-in-class experiences of merchants and users in all customer journeys.
RESPONSIBILITIES AND KEY ACTIVITIES
- Designing user experience features and user flows, and testing them heavily with end users
- Planning, supervising and conducting user research (qualitative and quantitative)
- Transforming ideas into products of user-friendly interfaces and communication
- Creating wireframes, mockups and clickable prototypes for desktop and mobile screens
- Bringing ideas to improve the experience with PayU products and services
- Maintaining the highest standards of design and applying the best practice
- Cooperating with colleagues from different teams in and outside the region : product, development, customer support, marketing, legal, treasury, sales, external partners
- Other UX-related tasks requested by direct manager
QUALIFICATIONS AND EXPERIENCE
7+ years of professional design and research experience5+ experience financial or e-commerce industry experience, designing for business or consumer focused products at scale5+ experience designing solutions focused on inclusivity and accessibilityMultiple years experience owning and driving complex projectsBuilding in the past design systemsProficient in Figma, Miro (or other UX / UI design tools)A strong desire for creative problem-solving, exploring customers’ painpoints, needs and desiresFluent communication (spoken and written) in EnglishSKILLS & KNOWLEDGE
Team player – we are an ensemble, we support and help each other growResearch-oriented – we are inquisitive and we back our decisions with scienceDetail-oriented – we make usable, pixel-perfect, beautiful things out of raw data analysisCustomer-centricData drivenBEHAVIOURAL COMPETENCIES
Reliable and persistentCompassionate, but ready to question everythingVery good storytellerPayU is a leading online payment service provider dedicated to creating a fast, simple and efficient payment process for merchants and buyers. PayU has a core focus on matching merchants’ needs with the way consumers shop and pay. PayU provides fast, simple and secure payment solutions in 16 high growth markets such as Asia, Central and Eastern Europe, Latin America, the Middle East and Africa.
PayU’s strength lies in its local approach : valuing local language and culture, its entrepreneurial spirit and the quality of its people. Together, PayU creates excellent consumer experiences by focusing on being a great and dynamic place to work.
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