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Ukrainian OPI / VRI Interpreters (Vendor vacancy)

Ukrainian OPI / VRI Interpreters (Vendor vacancy)

Future GroupWarsaw, Masovian Voivodeship, Poland
Ponad 30 dni temu
Opis pracy

We need Ukrainian

English OPI / VRI Interpreters

Dear Valued Vendor, we need you to provide!

Experienced interpreters with needed headcount in the Requisition for subject language.

On-boarding Process :

  • Interpreter to watch Orientation session
  • Quality will schedule Certification test upon confirmation of watching above session.
  • If interpreter passed with score of 10 or more, will be sent Platform and Protocol training
  • Once interpreter finishes above training, will be on-boarded through operations.

Interpreters' responsibilities :

  • Answer calls in a professional manner, acting according to the Interpreter's code of conduct.
  • Be always prepared to take notes during a call.
  • Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
  • Rendering all messages accurately and completely, without adding, omitting, or substituting.
  • Provide the highest level of customer service during interpreting
  • Facilitate communication between Limited English Proficient and Client by rendering accurate and complete interpretation of the message. Applying standards of practice
  • Go into internal professional training.
  • Be eager to get new professional certifications.
  • Communicate and report to your team leader.
  • Comply with dress code requirements for video remote interpreting.
  • Their background and experience :

  • Fluent in source language (English) and Native in target language "Ukrainian".
  • Good knowledge of medical terminology.
  • Awareness in legal terminology is a plus.
  • High school diploma in your native language.
  • Technical requirements :

    As this position is fully remote, you should provide interpreters' technical requirements for their computers. We need to be sure, that their home office will work effectively. (Attachments)

  • Internet
  • Dedicated high-speed, private, and secured internet connection
  • Minimum download speed 10 Mbps (megabits per second)
  • Minimum upload speed 3 Mbps (megabits per second)
  • Wired Internet, Ethernet Port (Wi-Fi is not allowed)
  • Systems
  • Minimum Windows 10 operating system
  • Computers with dual core, 2 GHZ processor, like an Intel Core i3 or superior Minimum 4
  • 8 GB RAM memory minimum
  • Equipment
  • Single device (computer or laptop) which can run required systems (see #2). (No external devices, such as cell phones or tablets, are permitted)
  • External monitors and connectors (if applicable).
  • Computers must operate in “High Performance” mode, not “balanced” or “power saver”.
  • Power adapter plugged in and not operating on battery.
  • Chromebook is not allowed.
  • We only allow USB Headset
  • Headphones Use a noise cancelling, wired headset with a built-in microphone (no wireless / Bluetooth headphones). The microphone should stay in place once adjusted. No 3.5mm adapter. Bluetooth and other wireless headsets are not allowed.
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    Ukrainian Interpreter • Warsaw, Masovian Voivodeship, Poland