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Customer Service Specialist (German-speaking).
HAYSWarszawa21 dni temu
Opis pracyProficiency in German and English languages. Proven customer support experience or experience as a client service representative. Strong phone contact handling skills and active listening. Excellent communication skills. Ability to multi-task, prioritize, and manage time effectively. Competitive salary Opportunities for professional development and career growth. A vibrant and supportive work environment. Flexible working hours and remote work options.
Opis stanowiska
podany przez pracodawcę :
Customer Service Specialist (German-speaking)
Warszawa
NR REF. : 1184200
For one of our Clients, a fintech company, we are currently seeking a passionate and bilingual Customer Service Specialist to support our German-speaking customers.
Key Responsibilities :
- Provide exceptional customer service to clients via phone, email, and live chat.
- Understand customer needs and offer solutions and support.
- Process orders, forms, applications, and requests.
- Keep records of customer interactions, transactions, comments, and complaints.
- Communicate and coordinate with colleagues as necessary.
- Ensure customer satisfaction and provide professional customer support.
Requirements :
We Offer :
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
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Customer Service Specialist • Warszawa