Multi-Lingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta. We are specialized in recruiting Scandinavians, Dutch, German, and Finnish to various positions around Europe. The core of the company is our mission to help people get a great job abroad and to feel safe in their transition to a life in a new country.
The Role
As a Customer Service Advisor, you will be the first point of contact for the customer, responding to the various incoming requests about pharmaceutical products, solving the emerging issues via telephone, mail, chat
Ideal Profile
- You speak and write German fluently (C1) and you speak English (at least B2).
- Medical background : Bachelor's or Master's degree in medical studies : pharmacy, biotechnology, etc.
- You have a basic understanding and level of computer handling skills.
- Excellent problem solving skills with the capability of research and identification of the right information.
- You have strong written communication skills and you are service-oriented, professional, and thorough.
What's on Offer?
Work 5 days a week : Monday-Friday 08 : 00-19 : 00 (working Saturdays twice a month)Development opportunities (high chance to grow internally, such as team leader, quarterly)