MAIN JOB RESPONSIBILITIES :
- Tier 1 Support
- Omni-channel agent – must be able to support tickets and chats with customers.
- Provide customers with complete and accurate resolutions to problems.
REQUIREMENTS :
Native or C1 Dutch.English B2.Ability to prioritize and organize work in a multitasked environment.Proficient personal computer skills including Microsoft Office.Excellent interpersonal, written, and oral communication skills.Excellent judgment, reasoning, and problem-solving skills.Readiness to work 24 / 7 after training.WHY JOIN ALORICA?
We Offer So Much More Than a Paycheck
Competitive salary.Additional health insurance (incl. dental care).Group insurance.Wellbeing platform.Gym Card.Glass reimbursement.But that’s just the start : here are a few more reasons to consider Alorica.
Career development opportunities.Extensive training programs.Access to top notch technologies and best practices.Excellent working environment.