Senior ServiceNow Specialist (f / m / d)

Ihre Aufgaben

Implement and further develop ITSM modules in ServiceNow

Take full ownership of customer projects – from requirements to go-live

Collaborate with an agile and interdisciplinary team

Design and optimize ServiceNow solutions tailored to client needs

Conduct workshops and training sessions for end-users

Ihr Profil

Solid experience with ServiceNow, especially in configuring and customizing ITSM modules

Understanding of ITIL processes and ideally relevant certifications (e.g., ITIL Foundation)

Strong communication skills and a team-oriented mindset

Proficiency in English

Warum wir?

Agile, innovation-driven company culture

A supportive team that grows together

Remote-first with a modern office in Berlin

Individual development and training opportunities

Cross ALM (formerly Contiba) is more than just an IT consulting company. With over 30 experts and two locations, we are building bridges between technologies.