ICT Cloud Administrator - M365 & Entra ID

Your future company

As ICT Cloud Administrator - M365 & Entra ID you will be responsible for building, maintaining and implementing MS 365 & Entra services in the existing environment and act as the first contact person for exchanging and collaborating with the (international) team regarding the cloud environment. Your daily responsibilities will include the administration and automation of Microsoft 365 and Entra tools and services as well as providing operational and administrative support for cloud-based applications, troubleshooting technical issues, implementing new tools and Microsoft 365 features, and delivering second- and third-level support.

You will also serve as the local IT point of contact for all IT-related matters, overseeing the local server landscape, end-user hardware, and all IT hardware issues at the Teknos Warsaw office.

As a part of a global ICT team, you will be reporting to the Head of Infrastructure and Services Management.

This role is placed in Warsaw, Poland, providing regular weekly office visits within a hybrid working mode.

Requirements

Key skills and qualifications :

• Several years of experience in a similar role, where you were responsible for analysing complex problems and customer inquiries around IT products and IT systems, developing problem solutions and their implementation
• Completed IT education combined with few years of relevant work experience
• You are able to execute software projects according to customer requirements, deliver end-user trainings, monitor the connected systems and create correct documentation
• You present strong interpersonal skills to assist non-technical individuals with complex issues
• With this international position, your readiness to travel occasionally is a must
• You communicate fluently in English and Polish, both writing and speaking

Responsibilities

Daily tasks and responsibilities :

The offer