Supply Chain Customer Logistic

Quest Global is an organization at the forefront of innovation and one of the world’s fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers.

As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.

The achievers and courageous challenge-crushers we seek, have the following characteristics and skills :

Roles & Responsibilities :

• Entering customer orders regarding the repair cycle, which includes :
• checking the compliance of the customer's order, entering the order into the SAP system by conducting a scanning process for compliance with export control requirements,
• efficient creation of a system order, delivery of documents to the next order processing step,
• understanding and adapting all contract requirements (orders, framework agreements, long-term contracts) while regularly supplementing customer data,
• following customer requirements and communicating them appropriately to individual units in the organization and to internal customers,
• Ensuring constant, correct, and timely communication about the status of customer orders and delivery obligationscreating weekly and on-demand reports as well as meetings at the request of clientstracking and measuring the results of activities
• Developing solutions and timely responses to comprehensive customer inquiries or doubts ( AOG, exchanges, problems at the stage of final inspections, errors with shipments and receipts, tracking shortages).

Required Skills (Technical Competency) :