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Project Manager Global AMS (Non-SAP)
Robert Bosch Sp. z o.o.Warszawa, Masovian, Poland7 dni temu
Opis pracyFor the next 2 years we are seeking a dynamic and experienced Project Manager to lead a Global Application Management Services (AMS) engagement, involving Non-SAP applications. The ideal candidate will possess deep experience in project delivery, stakeholder engagement, SLA governance, team management, and change request (CR) lifecycle oversight in a global support environment. Own the end-to-end delivery and governance of AMS support and enhancement services across Non-SAP technologies. Act as the primary liaison between client stakeholders and internal delivery teams to ensure seamless operations and issue resolution. Manage the project plan, scope, resource allocation, risk mitigation, and delivery milestones. Monitor and ensure adherence to SLAs, KPIs, and ITIL-based best practices. Oversee the full lifecycle of Change Requests (CRs) including impact analysis, prioritization, scheduling, and deployment. Drive incident, problem, and service request management processes using tools like ServiceNow, Jira, or Remedy. Collaborate with cross-functional teams including development, Basis, QA, and infrastructure to ensure timely and high-quality delivery. Facilitate regular status reviews, stakeholder meetings, and reporting (weekly / monthly dashboards). Proactively manage risks, dependencies, and escalations, ensuring minimal disruption to business operations. Mentor and lead onsite / offshore teams; support team productivity and engagement. 5-7 years of experience in IT project management, including at least 2-3 years in AMS delivery or support environments. Proven track record of managing Non-SAP application portfolios, CRs, and incident resolution within SLA-driven models. Strong understanding of ITSM frameworks (e.g., ITIL) and global support models. Proficiency in project management tools and reporting dashboards. Exceptional communication, client engagement, and leadership skills. Bosch’s culture of innovation and digital transformation offers you a fantastic platform to grow your skills and enhance your network. We are dedicated to building a warm, open, transparent, and inclusive work environment for all. Work #LikeABosch : Full-time employment contract - limited for 2 years Competitive salary + annual bonus Hybrid work with flexible working hours Referral Bonus Program Copyright costs for IT employees Grow #LikeABosch : Complex environment of working, professional support and possibility to share knowledge and best practices Ongoing development opportunities in a multinational environment Broad access to professional trainings (incl. language courses), conferences and webinars Live #LikeABosch : Private medical care and life insurance Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.) Prepaid Lunch Card Number of benefits for families (for instance summer camps for kids) Non-working day on the 31st of December private medical care sharing the costs of foreign language classes sharing the costs of professional training & courses life insurance flexible working time corporate products and services at discounted prices integration events retirement pension plan no dress code coffee / tea leisure zone employee referral program charity initiatives family picnics Massage services at the office Lawyer consultation Summer and winter activities for children kafeteria karta lunchpass
technologies-expected :
- Jira
- Remedy
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Project Manager • Warszawa, Masovian, Poland