AR Collection Analyst

About NCR VOYIX

NCR VOYIX Corporation (NYSE : VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

TITLE : AR Collection Analyst

LOCATION : Warsaw, Poland - Office Based

GRADE : 9

We are looking for someone who will manage and assume responsibility for all aspects of credit extension and collection for a specific portfolio of

customers, reporting into the department manager and are responsible for execution of credit / collections processing to ensure accurate and timely management of the credit practices within the company’s accounting function.

• Identify accounts, which may present a business credit risk, require credit hold, or outside collection, confer with the customer by phone in an attempt to determine reasons for overdue payment,
• Research payment issues involving disputed deliveries, returns and credits, which have, or may result in delinquent balances,
• Review terms of sales, service, or credit contract with the customer and resolve issues to prevent further ageing of delinquent balances,
• Process credit memos against items returned,
• Issue collection letters to the client that did not comply with the terms of the contract,
• Record information about financial status of the customer and documents status of collection efforts, keep sales representatives aware of account status and problems,
• Answer incoming calls, provide invoices to customers, sorts and files correspondence.
• Work in shifts between 2PM and 10PM fulltime from the office in Warsaw.

BASIC QUALIFICATIONS :

Offers of employment are conditional upon passage of screening criteria applicable to the job