Responsibilities
- Operate and improve our VOIP infrastructure, including Asterisk-based systems, 3CX, and supporting services.
- Maintain and evolve the underlying infrastructure : Linux servers, virtual machines, Docker containers, network config, and monitoring.
- Design and implement scalable, resilient solutions for call routing, recording, monitoring, and integrations.
- Troubleshootplex VOIP and infrastructure issues across layers (SIP, RTP, NAT, system performance, disk, etc.).
- Collaborate with the VOIP team to automate deployment, configuration, and monitoring of VOIPponents.
- Own or contribute to infrastructure reliability, backup strategies, system upgrades, and security hardening.
Requirements
5+ years of professional experience in systems engineering, infrastructure operations, VOIP engineering, or a similar technical role.Strong experience with either :VOIP systems (, Asterisk, FreePBX, FreeSWITCH, 3CX, Kamailio, SIP protocols, RTP, dial plans), ORInfrastructure engineering (Linux systems, virtualization, Proxmox, Docker, CI / CD, scripting, monitoring).Proven ability to operate and troubleshoot production systems, including performance issues, outages, and cross-layer failures.Strong foundation in networking, particularly where it intersects with VOIP (SIP, RTP, NAT traversal, QoS, firewalls, etc.).Prior experience working in environments where engineers own systems end-to-end is strongly preferred.Solid troubleshooting skills and a deep interest in how systems work.Experience with networking concepts, especially as they relate to VOIP (firewalls, NAT, QoS, etc.).Experience with monitoring / observability stacks (Prometheus, Grafana, Zabbix, etc.).Business level proficiency in English or above (equivalent to B2 or above in CEFR)Nice to have
Familiarity with automation tools (Ansible, Terraform, etc.).Exposure to telephony integrations (, CRMs, Zendesk, analytics tools).Experience with designing telephony platform architectures.Exposure to observability stacks (, Prometheus, Grafana, ELK) and proactive monitoring strategies.Experience with system automation, scripting (, Bash, Python), or configuration management tools.What you will get in return :
Work-Life Harmony : Join apany that genuinely cares about you-because your life outside of work matters just as much as your time on the clock.Annual Performance Bonus : Your hard work doesn't go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.Generous Time Off : Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.Employee Referral Program : Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.Workation Wonderland : Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!Volunteer Days : Make a difference! Take two additional paid days each year to support causes you care about and give back to themunity.Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expandingpany that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry. Job ID 7oURcEY8eeRQ