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Junior Account Development Representative

Junior Account Development Representative

CentralNicKraków, Poland
15 dni temu
Opis pracy

Are you a person who loves chasing new opportunities, solving problems, and building connections? Then we need you! We’re on the hunt for an energetic Junior Account Development Representative (ADR) with a knack for clear, friendly communication. In this role, you’ll split your time between reaching out to new leads and turning prospects into clients and being the go-to hero for our existing clients with top-notch, responsive support. If you’ve got a way with words—whether it’s calls, chats, or emails—and you’re ready to make an impact across multiple channels, we want to hear from you! Department Sales & Marketing Employment Type Full Time Location Kraków, Poland Workplace type Hybrid Reporting To Dawid Małecki

Key outcomes of the role

  • Lead Qualification : Engage in initial conversations with leads to understand their needs, fit, and budget. Assess whether a lead meets the criteria to become a sales opportunity, using our custom internal framework based on the BANT methodology (Budget, Authority, Need, Timing).
  • Prospecting & Outreach : Research and prospect for new leads and former clients using multiple channels, including Teams, WhatsApp, Telegram, LinkedIn, and email.
  • Initiate Contact : Call or email to qualify potential clients, set up meetings, or forward qualified leads to account executives.
  • CRM Management : Maintain accurate records of all sales and support activities in the CRM.
  • Customer Support : Provide first-line support for existing clients via email and live chat; troubleshoot and resolve customer issues efficiently.
  • Feedback & Communication : Collect and relay customer feedback to relevant teams to support ongoing improvements.
  • Customer Experience : Ensure a positive customer experience through timely and effective communication.
  • Collaboration : Work closely with the sales, customer success, and account management teams to maximize new business opportunities and ensure a seamless customer journey.

About you

  • Fluent English, both written and spoken
  • Highly organized, dedicated, and possessing a strong work ethic
  • A positive, can-do attitude
  • Experience with :

  • HubSpot (or similar CRM)
  • Communication tools such as Slack, Teams, WhatsApp, Telegram
  • Phone calls (both cold and warm leads)
  • Basic understanding of internet marketing
  • Willingness to learn and continuously improve skills and knowledge
  • Ability to provide excellent customer service
  • Optional Skills

  • Understanding of e-commerce and affiliate program models
  • Additional language
  • Experience in Customer Success / Support in IT or SaaS environments is preferred but not required.
  • Experience with LinkedIn outreach
  • What's in it for you?

    There are many reasons to come on board our team of talented professionals, but here are just a few…

    Great team! We have been developing revolutionary tools for performance marketing since 2010. Our teams consist of brilliant software engineers, UX designers, project managers, and many other talented specialists. Great approach to work! We promote mutual trust, professional freedom, and unconventional ways of thinking Great office! Right in the city center (with free parking, standing desks, game room, library and more) Work as you wish ! Home, office or in a hybrid model Grow with us! We offer 6 fully compensated training days per year, personal training budget and additionally access to online training platforms Hang out with us! During Halloween and Christmas parties, family picnics and company trips Eat with us! Company monthly breakfast, fruits and vegetables at the office, and awesome coffee And lastly : private healthcare, life insurance, MediCover Sport card and NAIS (benefit program)

    At Team Internet, we believe in equal opportunities for everyone. We value diversity and make sure all applicants get a fair chance, because we know that our collective strength and diversity makes us stronger.

    If you need assistance completing an application for a position with us or need us to make any reasonable adjustments, please reach out to our Recruiting Team at talent@teaminternet.com

    About Team Internet

  • As a leading global internet solutions group, we’re transforming the way businesses, brands, publishers, and consumers connect in the online world.
  • Combining innovative digital businesses and products with passionate and talented people, our vision is to create meaningful and successful connections : businesses to domains, brands to consumers, publishers to advertisers and beyond, enabling everyone to realise their digital ambitions.

    Whether it’s buying, selling, or registering domains, running an online business, securing online brands, monetising domains, or optimising digital marketing and product comparison activity – we’ve got you covered.

    Team Internet is committed to building a better world. Through our ESG strategy we think beyond profit and take into account our broader impact on the environment, society, and ethical practices. This way, we can create a more sustainable and responsible approach to our operations, which brings positive outcomes for both the company and the world around us.

    Headquartered in London and with exceptional people the world over, Team Internet has been recognised in the FT1000 list as one of the top-50 fastest-growing tech companies in Europe and has also been included in the FTSE AIM UK 50 and AIM 100.

    We are Team Internet. We are the architects of a better-connected world.

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    Account Representative • Kraków, Poland